Terms of Use

Terms of Use

Last Updated: 11/05/2026 | Version: 6.0

Related Policies: Privacy Policy | Return and Cancellation Policy

1. Acceptance of Terms

By installing, accessing, activating, or using the Software in any manner, the user ("User") agrees to be legally bound by these Terms of Use ("Terms"), along with the Privacy Policy and Return and Cancellation Policy, each incorporated herein by reference.

If the User does not agree, the Software must not be installed or used.

Continued use after updates constitutes acceptance of revised Terms.

2. Definitions

• "Software" means Smart Identity Pro and all associated components, features, updates, modules, licensing systems, and backend services.
• "Company" means Aashi Infosystems.
• "User" means any individual, organization, operator, reseller, employee, contractor, or entity using the Software.
• "Customer" or "Data Subject" means any individual whose identity-related information or documents may be processed by the User through the Software.
• "Identity-Related Data" means documents, images, PDFs, metadata, text, or related information processed through the Software in connection with identity-document workflows.
• "License" means a limited, revocable, non-exclusive, non-transferable right to use the Software.

3. License Grant and Restrictions

The Company grants a limited, revocable License to use the Software subject to applicable licensing restrictions.

The User shall NOT:

• copy, distribute, resell, sublicense, lease, or commercially exploit the Software;
• reverse engineer, decompile, disassemble, or attempt to derive source code;
• attempt to circumvent, disable, interfere with, or defeat any licensing, monitoring, usage limitation, activation, or security mechanism implemented by the Company;
• use automated tools or scripts to abuse the Software;
• use the Software for unlawful or fraudulent purposes;
• process documents without lawful authority or consent.

The Company reserves all rights not expressly granted.

4. User Responsibility and Legal Compliance

The User is solely responsible for:

• lawful collection, access, consent, processing, disclosure, and use of all data processed through the Software;
• obtaining all legally required permissions, notices, authorizations, and consents;
• ensuring compliance with all applicable laws, regulations, and contractual obligations;
• ensuring that access to and use of the Software is limited to authorized personnel;
• accuracy, legitimacy, and appropriateness of outputs generated through the Software;
• ensuring that use of the Software does not violate rights of any third party or applicable regulatory requirements.

The Company acts solely as a technical processing and formatting tool provider and does not independently:

• verify, authenticate, certify, or validate documents or identities;
• determine legality, validity, or authenticity of documents or data;
• control how Users collect, obtain, disclose, or use data.

The Company has no obligation to actively monitor, investigate, or independently verify User compliance with applicable laws or regulatory requirements.

5. No Warranty (Disclaimer)

The Software is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, whether express, implied, statutory, or otherwise.

To the maximum extent permitted by law, the Company expressly disclaims all warranties, including but not limited to:

• merchantability;
• fitness for a particular purpose;
• accuracy or completeness of outputs;
• reliability or availability;
• non-infringement.

The Company does not warrant that the Software will:

• operate uninterrupted or error-free;
• meet the User's specific requirements;
• be compatible with all systems or environments;
• produce accurate or legally valid outputs.

Use of the Software is entirely at the User's own risk.

6. Limitation of Liability

To the maximum extent permitted by applicable law:

• The Company shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including but not limited to loss of profits, revenue, data, business opportunities, or goodwill.
• The Company shall not be liable for any damages arising from or related to:
  • misuse or unlawful use of the Software;
  • regulatory violations or non-compliance by the User;
  • processing or handling of identity or personal data;
  • incorrect, incomplete, or misleading outputs;
  • service interruptions or system failures;
  • third-party claims or actions.
• The Company's total aggregate liability under these Terms shall not exceed the total amount paid by the User for the Software in the twelve (12) months preceding the event giving rise to the claim.

7. Indemnification

The User agrees to fully indemnify, defend, and hold harmless the Company, its owners, directors, employees, affiliates, partners, and service providers from and against any and all claims, liabilities, damages, losses, penalties, regulatory actions, fines, costs, and expenses (including reasonable legal fees) arising out of or related to:

• use or misuse of the Software;
• violation of any applicable laws, regulations, or guidelines;
• processing, handling, or misuse of personal or identity data;
• failure to obtain valid consent or authorization;
• infringement of intellectual property or other third-party rights;
• any act, omission, or negligence by the User or its customers.

This indemnification obligation shall survive termination of these Terms.

8. Termination and Suspension

The Company may suspend, restrict, or terminate access to the Software at its discretion, including but not limited to situations involving:

• suspected misuse, fraud, or illegal activity;
• violation of these Terms;
• security risks or abuse of system resources;
• non-payment or licensing violations;
• potential legal or regulatory exposure to the Company.

Where reasonably practicable, the Company may provide notice or an opportunity to remedy; however, immediate suspension may occur without prior notice where necessary to protect the Company or comply with legal obligations.

Fees are generally non-refundable, except as expressly stated in the Return and Cancellation Policy or where required by applicable law.

The Company shall not be liable for any losses arising from suspension or termination.

9. Data Handling and Regulatory Disclaimer

Personal or identity-related data may be transmitted to Company-controlled systems in encrypted form strictly for requested functionality initiated by the User. Such data is not persistently stored and may undergo limited transient technical processing, buffering, or caching strictly as necessary to provide the requested functionality, after which it is ordinarily discarded or overwritten in the normal course of operations.

The Company provides the Software as a technical processing and formatting tool and does not determine the purpose or means of data collection or use by the User.

The Company:

• does not validate, verify, or authenticate documents;
• does not determine the legality of any data processed;
• does not guarantee compliance with any regulatory framework;
• does not control how Users collect, store, or use data.

The User acknowledges and agrees that:

• it is solely responsible for lawful collection, consent, and processing of all data;
• it is primarily responsible for compliance with applicable data protection, privacy, and regulatory obligations relating to data processed through the Software;
• it shall ensure that use of the Software does not violate any laws or regulations.

The Company performs limited transient technical processing solely as necessary to enable requested functionality and assumes no responsibility for downstream usage, misuse, or legal consequences.

10. Intellectual Property

All rights, title, and interest in and to the Software, including all intellectual property rights, remain exclusively with the Company.

The License granted does not transfer any ownership rights. Any unauthorized use, reproduction, modification, distribution, or exploitation of the Software constitutes infringement and may result in legal action.

11. Service Availability

The Company will make reasonable, best-effort attempts to ensure availability of the Software, subject to technical, operational, and external dependencies.

The Company does not guarantee:

• uninterrupted operation;
• uptime or availability of activation or backend services;
• error-free performance.

The Software may be modified, updated, restricted, or discontinued at any time without liability.

12. Force Majeure

The Company shall not be liable for any failure or delay in performance due to events beyond its reasonable control, including but not limited to natural disasters, cyberattacks, government actions, network failures, or service outages.

13. Governing Law and Jurisdiction

These Terms shall be governed by the laws of India.

The User irrevocably agrees that:

• courts located exclusively in Rajasthan shall have sole and exclusive jurisdiction;
• the User waives any objection to jurisdiction, venue, or forum;
• the User waives any right to participate in class actions, collective actions, or representative proceedings.

Any dispute, controversy, or claim arising out of or relating to these Terms shall be resolved by arbitration under the Arbitration and Conciliation Act, 1996, with seat and venue in Rajasthan.

Courts located in Rajasthan shall have exclusive jurisdiction for interim relief, enforcement of arbitral awards, and matters not legally capable of arbitration.

14. Entire Agreement

These Terms, together with the Privacy Policy and Return and Cancellation Policy (each incorporated by reference), constitute the entire agreement between the User and the Company.

In the event of any conflict, these Terms shall prevail to the maximum extent permitted by law.

15. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

16. Survival

The following provisions shall survive termination or expiration of these Terms:

• Limitation of Liability;
• Indemnification;
• Intellectual Property;
• Governing Law and Jurisdiction;
• Usage Monitoring and Enforcement;
• any provisions which by their nature are intended to survive termination.

17. Usage Monitoring and Enforcement

The Company reserves the right to monitor usage of the Software for purposes including but not limited to:

• detecting misuse, fraud, or illegal activity;
• enforcing licensing and usage restrictions;
• maintaining system integrity and security.

Such monitoring may include automated systems and analysis of operational usage patterns, transaction volumes, system identifiers, IP addresses, and technical metadata.

The Company may use automated systems to assist with enforcement actions, including restriction, suspension, or blocking.

The Company does not monitor or retain document contents beyond transient processing as described in the Privacy Policy.

Use of the Software constitutes acknowledgment of such operational monitoring.

18. Blacklisting and Access Restriction

The Company reserves the right, at its sole discretion, to:

• blacklist Users, devices, systems, IP addresses, or accounts;
• restrict, suspend, or permanently deny access to the Software;
• block future license activations;
• invalidate existing licenses.

Such actions may be taken without prior notice where reasonably necessary for security, enforcement, operational, or legal purposes, including in cases of:

• suspected misuse, fraud, or illegal activity;
• repeated or material violations of these Terms;
• abuse of licensing or technical safeguards;
• risk to system integrity, reputation, or legal exposure.

The Company reserves discretion regarding enforcement decisions to the maximum extent permitted by applicable law.

19. Modifications

The Company may modify these Terms at any time without prior notice. Continued use of the Software after such modifications constitutes acceptance of the updated Terms.

20. Contact Information

For questions, support requests, billing issues, privacy-related concerns, or grievances, Users may contact the Company through the contact details provided on the Contact Us page available on this website.

The Company may update contact details from time to time without requiring modification of these policies or Terms.

21. Third-Party Infrastructure and Services

The Company may rely on third-party infrastructure, hosting providers, payment processors, communication providers, analytics or monitoring tools, security providers, or technical integrations necessary for operation of the Software and associated services.

Such third-party providers may process limited technical, billing, transactional, operational, or communication-related information strictly as necessary for their respective services.

22. Third-Party Channels and Representations

The Software may be distributed, promoted, or referenced through third-party resellers, marketplaces, distributors, affiliates, review platforms, or independent channels not controlled by the Company.

The Company does not guarantee the accuracy, completeness, legality, or current validity of any third-party descriptions, advertisements, representations, compatibility claims, compliance claims, pricing information, or promotional materials.

Only the Terms of Use, Privacy Policy, Return and Cancellation Policy, and official statements published on this website shall govern the relationship between the User and the Company.

The Company is not responsible for representations, warranties, commitments, or assurances made by unauthorized third parties.